Ståle Hansen has this great blog post, and since I keep loosing it, just wanted to post so that I can find it next time..
Zoom Virtual Agent (ZVA) and SNOW Integration
Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...
-
Using the Office 365 IP Address and URL Web service to pull the latest information. The website above has all the listed parameters that... -
Page to keep updated with tools as I find them from ShoreTel systems.. ########################################### Workgroup Tool: You c...
-
Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc...