C:\Program Files (x86)\ShoreTel\ShoreTel Contact Center Server\Bin
The executable is called:
BswLogMon.exe
This is what the tool looks like with all setting enabled..
Wednesday, 28 September 2016
Zoom Virtual Agent (ZVA) and SNOW Integration
Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...
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Using the Office 365 IP Address and URL Web service to pull the latest information. The website above has all the listed parameters that... -
Page to keep updated with tools as I find them from ShoreTel systems.. ########################################### Workgroup Tool: You c...
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Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc...