Wednesday, 18 May 2016

ShoreTel Console Settings

After a quick search this morning for the console setting to get access to the ShoreTel switches, figured I would post so that I don't have to go looking next time.

The ST model switches use the following setting for the console port:

The SG model switches are as follows:

Zoom Contact Centre - HttpCall Widget

Few things to look for when using the HttpCall widget within Zoom Contact Centre.  (1) URL: Is the URL for the API call, if required/enable ...