After an install of the ShoreTel Connect HQ/Director server all the virtual images are located under the FTPRoot on the server, this is also the location for:
- Logs
- Firmware for all matter of devices
- IP Phone Wallpapers
- IP Phone Ringtones
- etc.
ShoreTel Virtual Phone/Trunk Switch
The virtual phone switch is used for physical IP phones to register against when ShoreTel SG/ST model switches are being utilised within the environment. A trunk switch is used for a SIP trunk to the PSTN.
The OVA file is located under:
/ftproot/tsv/BareMetalInstall.ova
ShoreTel Virtual Service Appliance
The virtual service appliance, is used for conferencing services
The OVA file is located under:
/ftproot/tsu/VMWateShoreTelVSA.ova
ShoreTel Edge Gateway
The ShoreTel "Edge Gateway" is used to allow for Remote clients (Connect Client and 400 series phones) to connect without the need for having a VPN concentratior available from the Internet
Linux DVS
The Linux Distributed Voice Server (LDVS) is the Linux version of the Windows Server based DVS appliance.
The DVS appliance provides:
The OVA file needs to be installed from the DVD/USB included from ShoreTel, the file is called:
VMWareShoreTelLDVS.ova
The following screenshot outlines where within the Menu structure from the ShoreTel Director interface the OVA images can be downloaded from.
ShoreTel Edge Gateway
The ShoreTel "Edge Gateway" is used to allow for Remote clients (Connect Client and 400 series phones) to connect without the need for having a VPN concentratior available from the Internet
The OVA file is located under:
/ftproot/egw/edge_gateway_installation.ova
/ftproot/egw/edge_gateway_installation.ova
Linux DVS
The Linux Distributed Voice Server (LDVS) is the Linux version of the Windows Server based DVS appliance.
The DVS appliance provides:
- Voicemail
- Auto-Attendant
- Configuration
- Maintenance
VMWareShoreTelLDVS.ova
The following screenshot outlines where within the Menu structure from the ShoreTel Director interface the OVA images can be downloaded from.