Two blog post in one day, I don't think that has happened before..
Graham Cropley has written a nice little plugin that you can set "reminders" from the Lync client for a call back to a Lync contact..
http://www.lyncexch.co.uk/lync-callback-reminder/
Zoom Virtual Agent (ZVA) and SNOW Integration
Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...
-
Using the Office 365 IP Address and URL Web service to pull the latest information. The website above has all the listed parameters that... -
Page to keep updated with tools as I find them from ShoreTel systems.. ########################################### Workgroup Tool: You c...
-
Always loosing this command, and takes me a few tries to find it again for what I'm looking for. In the CSCP when looking at the assoc...