Monday, 10 February 2014

Client Version Policy - User Agent

I always have to go looking for this, so figured today I would post about it.

The client version policy can check Lync client versions and Block/Allow versions as per required. 

There are a few "Actions":

  • Allow
  • Allow with URL
  • Block
  • Block with URL
The "with URL" setting allows you to send users to a specific site to upgrade or provide additional information.

The "User Agents" are defined as follows:
  • RTC - Real Time Communication Client
  • WM - Windows Messenger
  • OC - Lync 2013, Lync 2010, Office Communicator
  • UCCP - Unified Communication Platform
  • CPE - Communicator Phone Edition
  • OCPhone - Lync Phone Edition
  • iPadLync - Lync for iPad
  • iPhoneLync - Lync for iPhone
  • WPLync - Lync for Windows Phone
  • NokiaLync - Lync for Nokia
  • AndroidLync - Lync for Android
  • McxService - Mobility Service

I found the User agent information on the following site:

Wednesday, 5 February 2014

How to Enable Detailed Logging in Lync Web App

I all ways seem to forget little things like this..

Doug Deitterick is a senior premier field engineer at MS, his blog has lots of great articles, this one is simple and I think I will use lots, but as mentioned earlier I all ways forget the little things like this..

How to Enable Detailed Logging in Lync Web App

Zoom Virtual Agent (ZVA) and SNOW Integration

Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...