Monday, 18 March 2013

Office Web Apps Server - Patching

The process of patching a Office Web Apps Server is simply enough, the latest patch KB2760445, can be found at http://www.microsoft.com/en-us/download/details.aspx?id=36981.

The thing to remember is that the as part of the upgrade process you will need to break and re-create the server farm.

This article, http://technet.microsoft.com/en-us/library/jj966220.aspx, has the steps involved for both a single server farm and for multiple server farm.

But basically its:

  1. Down load the patch
  2. Remove the Server from the farm Remove-OfficeWebAppsMachine
  3. Install the patch
  4. Re-create the server farm New-OfficeWebAppsFarm -InternalURL "http://...." .....



Zoom Virtual Agent (ZVA) and SNOW Integration

Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...