Here is a great article on how Lync Client authentication works, from both an internal and external perspective.
Amazed at some of the posts on the Lync NextHop website...
http://blogs.technet.com/b/nexthop/archive/2012/11/28/lync-2010-client-authentication.aspx
Zoom Virtual Agent (ZVA) and SNOW Integration
Adding Integration between SNOW and Zoom Virtual Agent (ZVA), is a fairly straight forward configuration, first step is to ensure that an OA...
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Using the Office 365 IP Address and URL Web service to pull the latest information. The website above has all the listed parameters that...
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Page to keep updated with tools as I find them from ShoreTel systems.. ########################################### Workgroup Tool: You c...
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All Phones at once.. The process of migrating Poly VVX phones from Teams/Skype to Zoom Phone is a three (3) step process. Configure the IP P...